Outsourcing Solutions for Media and Entertainment

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We help the media and entertainment industry deliver on-time and high value customer service as the industry adapts to recent advances in wireless, mobile and video technology as well consumption patterns.

Our multi-lingual 24X7 call center services cater to multiple sectors within the media and entertainment sector: publishing, production, news media, cable and broadcasting companies, advertising and design firms, film and music, information services and market research.

Our Range of Services for the Media & Entertainment Industry

  • Customer Service: multi-channel and multi-lingual  24X7 customer help desk via phone, email and live chat.
  • Lead Generation and Lead Management: inbound and outbound solutions to generate sales leads and manage digital leads.
  • Back office services: We offer accurate and cost effective back office support including content tagging, indexing, archiving, content creation, content digitization, conversion etc.

Why Choose Us ?

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  • Over 15 years of proven expertise across various industries
  • Commitment and proven ability to deliver tangible results in sync with your business goals
  • Compliant to industry best practices for data management and information security. Awareness and accountability at all levels.
  • Skilled team of 500+ call center executives
  • Ability to scale up quickly and retain experienced staff at the agent as well as the critical middle management level
  • Multi-lingual call center support

Mverse Pvt Ltd was founded with the mission to bridge the gap between businesses and efficient outsourcing solutions. Over the years, we have expanded our services, embraced technological advancements, and built a strong presence in both international and domestic BPO sectors.

E-mail: info@mverse.com

Phone: +91 22-47484918