Outsourcing Solutions for Energy and Utilities

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Increased environment related government regulations and focus on renewable energy sources has placed the energy and utility sector in a precarious position. There is a constant need to innovate as well as reduce cost at the same time.

Companies are gearing up to stay profitable amidst falling power prices and rising demand for clean and renewable energy. We partner with E&U companies to ensure seamless customer onboarding, support and retention.

Our Range of Services for the Energy and Utilities Industry

  • Lead Generation and Lead Management: inbound and outbound outsourcing solutions to generate sales leads and manage digital leads.
  • Customer onboarding and customer support: multi-channel and multi-lingual customer help desk via phone, email and live chat.
  • Data Entry and Processing: we help digitize physical submission forms, filed reports etc. and process electronic records with much higher levels of accuracy.

Why Choose Us ?

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  • Over 15 years of proven expertise across various industries
  • Commitment and proven ability to deliver tangible results in sync with your business goals
  • Compliant to industry best practices for data management and information security. Awareness and accountability at all levels.
  • Skilled team of 500+ call center executives
  • Ability to scale up quickly and retain experienced staff at the agent as well as the critical middle management level
  • Multi-lingual call center support

Mverse Pvt Ltd was founded with the mission to bridge the gap between businesses and efficient outsourcing solutions. Over the years, we have expanded our services, embraced technological advancements, and built a strong presence in both international and domestic BPO sectors.

E-mail: info@mverse.com

Phone: +91 22-47484918